Retail Store Operations

Greet customers, assist with product selection, and provide expert guidance on party planning and decoration solutions.
Maintain a clean, organized, and visually appealing store environment.
Process point-of-sale transactions accurately and efficiently.
Handle customer inquiries, complaints, and returns with professionalism and empathy.
Assist with in-store events, seasonal displays, and promotional activities.

Inventory & Merchandising

Monitor and manage inventory levels to ensure product availability and avoid stockouts or overstock.
Receive, unpack, and organize new stock; conduct regular inventory audits.
Assist with merchandising, product tagging, labeling, and pricing updates.
Report inventory discrepancies and support stock replenishment planning.

Party Decoration & Creative Support

Design and prepare creative party decorations, displays, and themed setups.
Provide decoration ideas and solutions tailored to customer needs and event themes.

E-Commerce Management (Amazon & Noon)

Manage product listings on Amazon.ae and Noon Seller Lab platforms, ensuring accurate descriptions, pricing, and high-quality imagery.
Upload new products, update existing listings, and optimize content for visibility and conversions.
Process online orders, coordinate packaging and fulfillment, and ensure timely dispatch and tracking.
Monitor marketplace dashboards, respond to customer reviews and messages, and resolve order issues.
Assist with promotions, marketplace campaigns, and performance tracking.

Skills

Retail Experience: Minimum 1–2 years working in a retail environment, preferably in party supplies, gifts, or related merchandise.
E-Commerce Experience: Hands-on experience managing online store operations on Amazon and/or Noon, including listings, order processing, and basic platform tools.
Strong understanding of inventory control, merchandising standards, and stock management procedures.
Excellent customer service and communication skills with the ability to handle complaints and difficult situations professionally.
Creative mindset with experience in party decoration, visual merchandising, or event design.
Proficiency in Microsoft Office (Excel, Word) and comfortable using seller dashboards and e-commerce tools.
Ability to multitask, prioritize work effectively, and operate independently in a fast-paced environment.
Detail-oriented, organized, and reliable with a proactive attitude.
Flexibility to work weekends and peak retail hours.

BM Group

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