We are looking for a Salesforce Senior Developer with strong hands-on expertise in Field Service Lightning (FSL) and Sales Cloud to join our team in the UAE.

Key Responsibilities:

Lead and participate in client discussions to gather requirements and understand business processes.
Design and implement customized Salesforce solutions, focusing on Field Service Lightning (FSL).
Build and configure FSL components — Custom Objects, Workflows, Validations, LWC, Apex, Visualforce, Integrations, etc.
Set up Scheduling & Optimization, Dispatcher Console, Service Objectives, and Work Rules.
Manage Work Order & Service Appointment lifecycles, including bulk scheduling, dispatch, and rescheduling.
Configure Field Service Mobile App (including offline capabilities) and integrate with Salesforce/third-party mobile tools.
Handle Resource Management, Contractors, Timesheets, Inventory, and Preventive Maintenance setups.
Provide technical guidance, training, and post-implementation support.
Perform code reviews to ensure quality, performance, and adherence to best practices.
Must have experience configuring Live Chat/Omni-Channel.
Knowledge of Salesforce CPQ is an added advantage.

If you’re an experienced Salesforce professional passionate about building scalable solutions and working in a dynamic environment, we’d love to hear from you!

Skills

Key Skills Required:

Salesforce Field Service Lightning (FSL) / Salesforce Field Service (SFS)
Salesforce Sales Cloud
Lightning Web Components (LWC)
Apex, Visualforce, Triggers, APIs, Integrations
Workflow Rules, Validation Rules, Custom Objects
Scheduling & Optimization Configuration (Work Rules, Service Objectives, Scheduling Policies)
Dispatcher Console / Dispatcher Gantt Chart
Field Service Mobile App (including offline capabilities)
Resource & Contractor Management
Preventive Maintenance Setup
Inventory Management (Return, Request & Tracking)
Live Chat / Omni-Channel Configuration
Salesforce CPQ (Added Advantage)
Requirement Gathering & Solution Design
Code Review & Quality Assurance
Client Communication & Post-Implementation Support

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