Spa Receptionist

A Leading Recreational Facilities In UAE • Full-time • Al Ruqa Al Hamra - Sharjah, Sharjah, UAE • 1m ago

Join our vibrant spa team as a Spa Receptionist, where you'll be the first point of contact for our valued clients in a serene and luxurious environment. We are looking for an enthusiastic and organized individual who can provide exceptional customer service and support to ensure a seamless and memorable spa experience.Responsibilities:- Greet and welcome clients with a warm and professional demeanor.- Manage appointment bookings and schedule spa treatments efficiently.- Handle incoming calls and respond to inquiries about services, pricing, and availability.- Maintain client records and ensure confidentiality.- Process payments and manage the cash register accurately.- Coordinate with spa therapists and staff to optimize scheduling and client satisfaction.- Ensure the reception area is tidy, inviting, and stocked with necessary materials.- Assist with administrative tasks such as emailing confirmations and updating client databases.- Promote spa products and services to enhance customer experience and boost sales.

- High school diploma or equivalent; additional education in hospitality or customer service is a plus.- Excellent communication and interpersonal skills with a friendly and approachable personality.- Strong organizational skills and ability to multitask in a fast-paced environment.- Proficiency in computer systems and appointment scheduling software.- Professional appearance and attitude aligning with the spa’s luxury brand.- Ability to work flexible hours, including weekends and holidays.- Fluency in English; additional languages relevant to the local customer base are advantageous.- A passion for wellness and commitment to delivering outstanding client experiences.

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