To drive sales growth while delivering an exceptional luxury customer experience within the showroom. The Sales Executive is responsible for maximizing conversion rates, increasing Net Invoice Value (NIV) and Average Transaction Value (ATV), ensuring accurate sales documentation and SAP transactions, and maintaining operational excellence in line with company standards.
Sales & Revenue Generation• Achieve and try to exceed monthly sales targets and defined KPIs.• Proactively engage customers and convert showroom inquiries into confirmed sales.• Increase conversion rates through consultative and solution-based selling.• Drive higher Net Invoice Value (NIV) and Average Transaction Value (ATV) through upselling, cross-selling, and full-solution selling.• Prepare and follow up on quotations to maximize closure rates.• Promote premium collections, add-ons, warranties, and accessories.• Responsible for collection of payments and regular follow-up on outstanding receivables.
Customer Experience & Service Excellence• Deliver personalized, high-end customer service aligned with luxury retail standards.• Understand customer requirements and recommend suitable furniture solutions.• Coordinate with delivery and warehouse teams to ensure timely order fulfillment.
Sales Administration & SAP Management• Regularly record and manage SAP transactions including quotations, sales orders, invoicing, and receipts.• Ensure accurate documentation and compliance with company sales procedures.• Create and submit Daily Sales Reports to management.• Reconcile full day transactions, including cash, card, and credit sales.• Maintain proper records of customer accounts and payment status.
Cash & Showroom Log Management• Maintain showroom logbooks including:o Cashier Shift Change Registero Safe Content Registero Banking and Cash Deposit Records• Ensure accurate cash handling and banking procedures in line with company policy.
Inventory & Stock Management• Perform physical and electronic inventory checks regularly as per company guidelines.• Ensure accurate stock keeping and report discrepancies immediately.
Compliance & Operational Excellence• Adhere strictly to company HSE (Health, Safety & Environment) and Quality standards.• Ensure showroom presentation meets premium brand standards at all times.• Support visual merchandising updates and maintain product display quality.
Skills
3-5 years' experience in retail sales, furniture and interior industry experience is preferred..• Experience in handling POS system is an added advantage• Good Customer Service skills• Presentable and good communication skills ; Arabic will be an advantage• Persuasive and interpersonal skills.
