Your Role
Job Description
Lead, manage, develop and continuously optimize our Saudi Arbia service centre operations for turbo compressors and turbo expanders, ensuring the safe, compliant, and technically sound execution of inspection, repair, overhaul, reassembly, and performance testing activities. Ensure consistent adherence to OEM standards, quality systems, and regulatory requirements while driving operational efficiency, cost control, and margin performance. Develop technical capability, process excellence, and operational reliability to enhance customer satisfaction, support aftermarket business growth, and ensure long-term sustainability of service centre operations.
Responsibilities
Repair Centre & Workshop Leadership
- Manage the full lifecycle of service centre activities, including incoming inspections, disassembly, repair, overhaul, reassembly, testing, and final release of turbo compressor's parts, core units and MCS of expanders.
- Plan, coordinate, and control workshop capacity, manpower, tooling, and equipment to ensure optimal utilization and on-time delivery.
- Oversee daily workshop operations, ensuring adherence to approved work scopes, repair procedures, and technical specifications.
- Coordinate closely with product companies, qualified local vendors, and Supply Chain functions to ensure effective planning, material availability, technical alignment, and timely execution of turbomachinery repair and overhaul projects.
Customer Interface & Support
- Ensure high levels of customer satisfaction through timely, high-quality repair execution and transparent communication.
- Support Aftermarket Sales and Key Account Managers with technical input for repair proposals, scope definition, lead times, and cost estimates.
- Participate in customer technical meetings, repair reviews, and failure analysis discussions as required.
Financial & Performance Management
- Monitor repair centre performance, including job profitability, cost control, productivity, and turnaround time.
- Drive continuous improvement initiatives to reduce repair cycle times and improve margins.
- Ensure accurate cost tracking, work order closure, and timely invoicing in coordination with service administration and finance teams.
Safety, Quality & Compliance
- Enforce strict compliance with SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and local regulatory requirements.
- Ensure implementation of risk assessments, method statements, and safe work practices within the repair centre.
- Maintain availability, calibration, certification, and proper use of workshop tools, lifting equipment, measurement devices, and test facilities.
- Support internal and external audits, certifications, and customer inspections of the repair centre.
Team Development & Capability Building
- Lead, coach, and develop workshop engineers, technicians, supervisors, and support staff.
- Identify skills gaps and training needs, coordinate with product companies and OEMs for specialized repair and technology training.
- Develop technical specialists for specific turbo compressor and expander models and applications.
Process Improvement & Reporting
- Establish, review, and improve repair centre processes, work instructions, and quality documentation.
- Analyse completed repair jobs to capture lessons learned, failure trends, and best practices.
- Implement continuous improvement initiatives related to safety, quality, productivity, and cost efficiency.
- Provide regular operational and performance reports to management.
Key Performance Indicators (KPIs)
- Workshop turnaround time (TAT)
- Repair job on-time delivery
- Job profitability and cost variance
- Rework and quality non-conformance rate
- Safety incident rate
- Workshop capacity utilization
- First-time-right repair rate
- Reduction in external repair / subcontracting costs
- Technician competency and skills matrix coverage
To succeed, you will need
Experience & Qualifications
- Proven experience in repair of rotating equipment, specifically turbo compressors and expanders.
- Strong mechanical engineering background: electrical, instrumentation, and controls knowledge is an advantage.
- Bachelor's degree in mechanical or electrical engineering (or equivalent).
- Proficiency in ERP systems (SAP preferred) and MS Office tools.
- Fluency in English; Arabic is an advantage.
Key Competencies
- Strong operational planning, execution, and problem-solving skills.
- Deep understanding of repair processes, quality systems, and safety standards.
- Excellent leadership, communication, and stakeholder management abilities.
- Customer-focused mindset with attention to quality, reliability, and delivery.
- Ability to manage multiple priorities under time and cost pressure.
- Self-driven, structured, and results-oriented leader.
Reporting Structure
- Reports to: Business Line Manager Aftermarket
- Direct Reports: Workshop Supervisor(s), Repair Engineers, Technicians, Quality/Inspection Personnel.
In return, we offer you
What you can expect from us
Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.
The regional support center operating under the legal name and umbrella of Atlas Copco Services Middle East within the Compressor Technique Business Area has started operating as of January 1st, 2003.This regional support center has been created to give both technical and commercial support to our distributors, and to continue developing the business in the region.
City
Al Khobar
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