The Role

We're seeking a highly organized, detail-oriented Operations & Admin Coordinator to manage day-to-day administrative and operational tasks across our portfolio of ventures. This role is ideal for someone who thrives in a fast-paced startup environment and enjoys wearing multiple hats.

You'll work directly with the founder to ensure smooth operations across consulting projects, education platform administration, client management, and business processes. This is a hands-on role where your organizational skills will directly impact business growth.

Key Responsibilities

Platform Operations

Coordinate uploads and content management on the platform
Manage partner communications and scheduling
Process registrations and onboarding
Handle inquiries and basic support requests
Maintain platform documentation and user guides

Business Administration

Manage calendars, schedules, and meeting coordination across multiple ventures
Organize and maintain digital files, documents, and databases
Handle email correspondence and communications

Client Operations

Process client onboarding documentation
Maintain client databases and contact information
Coordinate project timelines and deliverables
Handle basic customer support and escalate complex issues
Manage backend data entry if required

General Operations

Create and maintain standard operating procedures
Track tasks and projects using project management tools
Coordinate with team members and interns
Conduct research and prepare reports as needed
Identify process improvements and efficiency opportunities

Skills

Essential:

Bachelor's degree in Business Administration, Management, or related field (recent graduates welcome)
Strong proficiency in office software
Excellent written and verbal communication skills in English
Highly organized with exceptional attention to detail
Ability to manage multiple tasks and priorities simultaneously
Self-motivated and able to work independently with minimal supervision
Quick learner, comfortable with new technologies and platforms

Preferred:

Experience with project management tools (Notion, Trello, Asana, Monday.com)
Familiarity with WordPress, CMS platforms, or education technology
Basic understanding of digital marketing or online business operations
Previous internship or experience in startup environments
Proficiency in additional languages (Arabic, Hindi, or others)

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Operations Coordinator

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