As a Deskside Engineer, you will provide day?to?day IT support to ensure systems, hardware and applications run smoothly for employees. You'll act as a reliable technical point of contact, resolving issues and delivering a great user experience.Client DetailsThis organisation is a global leader in safety and survival technology, supporting customers across mission?critical sectorsDescription* Respond to IT support requests across hardware, software, systems and networks * Install, configure and update IT equipment, applications and tools * Assist with IT projects such as upgrades, migrations and backups * Maintain accurate documentation, inventory and system performance records * Collaborate with internal teams and external vendors to resolve issuesJob Offer* Opportunity to grow your IT skills within a global technology leader * Supportive, inclusive culture with ongoing learning and development
* Experience in IT support or a similar technical role * Strong knowledge of Windows OS, Microsoft Office and basic networking * Experience using service management tools (e.g., ServiceNow, SysAid) * Excellent communication, problem?solving and customer?service skills * Detail?oriented, proactive, and able to work under pressure
