Role Overview SummaryContext: Technology is evolving rapidly, and Client aims to deliver innovative solutions quickly, securely, and continuously to provide a simpler, faster, better banking experience.CTOi Function: A global team operating across 45+ markets, responsible for the bank’s technical foundation—covering data centers, databases, middleware, cloud (internal/external), end-user devices, networks, and help desks. The goal is to ensure stable, safe, and secure operations for colleagues and customers.Governance: Maintain strong governance, controls, and reporting to manage the impact of technological changes.Project Manager Responsibilities:•Adhere to Client Change Frameworks and instill strong project/program discipline.•Full ownership of project/program lifecycle: definition, planning, execution, governance, financials, resource, and change management.•Ensure smooth handover to Business-as-Usual for benefits realization.•Collaborate with Transformation & Change Leads, Global CTOi team, and senior stakeholders for alignment with broader strategy.Purpose of Role: Deliver and track progress on multiple group-wide projects/programs to meet Client’s obligations for key Infrastructure Delivery capabilities.
Principal Responsibilities•Build strong relationships with senior stakeholders across IT, Global Businesses, Finance, and align projects with group strategy and values.•Manage and deliver IT infrastructure projects and services, providing board-level progress updates.•Lead multidisciplinary teams globally and oversee full project lifecycle: planning, execution, governance, financials, resource, and change management.•Provide financial analysis and ensure adherence to CLIENT’s financial processes and regulatory requirements.•Identify and escalate budget risks, issues, and opportunities.•Act as a role model for CTOi Transformation & Change colleagues, contributing to leadership development and resourcing strategies.Key Requirements•Education: University degree required.•Experience: Extensive project/program management with strong communication, decision-making, and problem-solving skills.•Expertise in Waterfall and Agile methodologies.•Proven ability to interact with senior executives and manage risks and stakeholders effectively.•Strong financial and analytical skills; ability to contextualize financial data.•Excellent knowledge of IT infrastructure and services.•Experience delivering large-scale change programs within Technology organizations.•Ability to lead diverse, global teams and drive continuous improvement.•Outstanding interpersonal and communication skills; capable of simplifying complex issues.•High motivation and ability to manage multiple outputs simultaneously.
