Position Title: Regional CRM & Loyalty Manager – GCC Employment Type: Full Time Salary: up to 1,800 KWD all-inclusive depending on experience and qualificationsBenefits: Annual ticket allowance and medical for self, spouse and 2 children up to 18 years old, bonus and accommodation until residency formalitiesJob Location: Kuwait City, Kuwait - Lead CRM and loyalty strategy to drive customer retention, engagement, and repeat visits across multiple restaurant brands. - Develop and manage loyalty programs, ensuring performance, ROI, and seamless integration across digital and in-store touchpoints.- Analyze customer data and campaign results to produce insights, improve targeting, and strengthen guest relationships. - Partner with marketing, operations, and IT to execute omnichannel campaigns and elevate customer experience.
About the Client: A well-known restaurant group of unique concepts, continuously expanding in the GCC and headquartered in Kuwait City, Kuwait. Qualifications: - Bachelor’s degree in Marketing, Business Administration, or a related field- Minimum 5 years of GCC experience in similar role with homegrown standalone restaurants, particularly upper casual and fine dining - Strong proficiency in CRM systems, loyalty platforms, and data analytics tools such as Power BI or Tableau.- Should be open to business travels across GCC countries/regions; overseas candidates are welcome to apply
