A leading global 3PL is hiring a Director of Contract Logistics to lead and scale a multi-site warehousing and value-added services operation in Dubai. This is a senior leadership role with full ownership of P&L, customer performance, operational excellence, and growth across key verticals.What you’ll be responsible for:•Own the Contract Logistics P&L (budgeting, forecasting, productivity, margin improvement)•Lead multi-site warehouse operations (inbound/outbound, inventory, VAS, returns, last-mile interfaces)•Drive customer success: service levels, QBRs, contract governance, retention and upsell•Build a high-performance team: site leaders, ops managers, engineering, quality & HSE•Deliver continuous improvement (Lean/6 Sigma mindset, standardisation, SOPs, KPI cadence)•Partner with Commercial on tenders, solutions design, pricing inputs, and onboarding•Ensure strong compliance (HSE, security, ISO, audits) and risk management•Lead automation and digital initiatives (WMS optimisation, reporting, labour planning tools)What we’re looking for•Proven senior leadership in contract logistics / warehousing within a 3PL•Strong track record managing large-scale operations and complex customer contracts•Demonstrated ownership of P&L and commercial outcomes (margin, productivity, renewals)•Experience across sectors such as FMCG, retail, pharma, e-commerce, industrials (any mix)•Comfortable leading change: network optimisation, ramp-ups, new site launches•Strong stakeholder management with regional/global teams and demanding customers•Based in Dubai (or open to relocate) with GCC exposure a plus
You’re a commercially minded contract logistics leader with a strong track record inside a global 3PL environment, used to owning the full performance of large-scale warehousing operations in Dubai and the wider GCC. You’ve led multi-site, high-volume facilities and know how to balance service, cost, and compliance while keeping customers confident and contracts healthy.You bring deep expertise across end-to-end warehouse operations (inbound/outbound, inventory accuracy, VAS, returns and reverse logistics), and you’re comfortable stepping into complex customer environments with demanding KPIs and tight SLAs. You naturally run the business through data—productivity, labour planning, space utilisation, OTIF, DIFOT, shrinkage, and cost-to-serve—and you can translate operational detail into clear executive-level decisions.You’re equally strong on the commercial side: you understand contract governance, margin management, renewals, and upsell opportunities, and you can partner with solutions design and sales on tenders, pricing inputs, onboarding, and ramp-ups. You’ve delivered measurable improvements through Lean/CI programmes, standardisation, and automation or WMS optimisation, and you’re known for building capable leadership teams, developing successors, and creating a culture of accountability and safety.Most importantly, you’re the kind of leader clients trust—calm under pressure, direct, and proactive—able to influence senior stakeholders internally and externally, and to scale operations without compromising quality, compliance, or customer experience.
