We are seeking a motivated and energetic Telecaller to join our dynamic team in Dubai. The ideal candidate will be responsible for making outbound calls, engaging potential clients, and promoting our products and services. This role offers an excellent opportunity to develop communication skills and grow within a thriving organization.Responsibilities:- Make outbound calls to potential clients and follow up on leads.- Provide detailed information about products and services to customers.- Handle customer queries and resolve any issues promptly and professionally.- Maintain accurate records of calls and client information in the database.- Achieve daily and monthly targets as set by the management.- Collaborate with the sales and marketing teams to optimize campaign success.- Ensure compliance with company policies and data protection regulations.
- Excellent verbal communication and interpersonal skills.- Friendly and confident telephone manner.- Ability to handle rejection and maintain a positive attitude.- Basic computer skills and familiarity with CRM software.- Fluency in English; additional language skills are a plus.- Previous experience in telecalling or customer service is preferred but not mandatory.- Strong problem-solving abilities and a customer-centric approach.- Willingness to work in shifts if required.
