The Corporate Ambassador is the first point of contact for walk-in clients, representing the organization’s brand through exceptional service, polished presentation, and seamless onsite support. This role operates in a 24/7 shift environment and plays a key role in in-person engagement, events, and brand reputation.Key Responsibilities:- Welcome and support walk-in clients with professionalism and courtesy- Represent the brand through excellent grooming, communication, and conduct- Manage face-to-face inquiries, assist with forms or portals, and guide clients through service steps- Coordinate with internal teams to ensure smooth client flow and minimal wait times- Maintain a presentable reception and client-facing environment at all times- Encourage satisfied clients to leave positive Google reviews- Support corporate events and brand activations as a company representative- Track and report daily walk-in interactions and escalate issues when required
- Bachelor’s degree or diploma in Business, Hospitality, Communications, or related field- 2–4 years’ experience in a premium, client-facing environment (hospitality, aviation, luxury retail, corporate concierge, etc.)- Comfortable working in rotating 24/7 shifts, including weekends and holidays- Proficient in basic CRM, appointment systems, and Microsoft tools- Fluent in Arabic and English (additional languages are a plus)- Strong interpersonal skills, professional presence, and high attention to detail
