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Privacy Policy

How Job Sultan collects, uses, shares and protects personal information when you browse Gulf jobs, manage a candidate or employer account, apply for roles or use our recruitment services.

Last updated: 28 September 2026

1. Who we are and how to contact us

“Job Sultan”, “we”, “us” and “our” refer to Outsorz LTD (company number 15970611), a private limited company incorporated in England and Wales, the operator of www.jobsultan.com and its related Job Sultan services, with registered or business address Suite 331, 80A Ruskin Avenue, Welling, DA16 3QQ, United Kingdom.

For personal information that Job Sultan controls, we act as the data controller or equivalent responsible organisation under applicable law. An employer receiving your application or accessing your profile may independently determine how it uses information for its recruitment activities.

Privacy enquiries and rights requests: contact@jobsultan.com. We have not appointed a separate data protection officer; the above address is the point of contact for privacy enquiries.

2. Information we collect

Information you provide

  • Account details: name, email, sign-in information and account preferences.
  • Candidate information: professional headline, contact details, location, employment history, education, skills, job preferences, profile answers, uploaded CVs and other information you choose to supply.
  • Applications: the role applied for, answers, cover letter, CV or submitted CV snapshot, contact details, application status and related communications.
  • Employer information: organisation and contact information, team membership, employer verification details, vacancies, applicant-management activity and billing contacts.
  • Communications: messages to our team, support requests, saved searches, alerts, notification and marketing preferences.
  • Transactions: selected product, currency, price, order and subscription status, billing records and payment-provider references. We do not need your complete card number to manage your Job Sultan purchase.

Information generated when you use the service

We may process session identifiers, IP address, device/browser information, timestamps, basic usage and security logs, search/filter choices, saved jobs and searches, application events, product entitlements and communication-delivery events to run, secure and improve the platform.

Information from other parties

We receive authentication information from Google if you choose Google sign-in; payment and subscription events from our payment provider; and recruitment information from employers, authorised organisation members and public or employer-operated vacancy feeds. Employers may provide information about an application or hiring process. Job listings may be imported from official careers and applicant-tracking websites.

You can browse public jobs without an account, but account details are needed to sign in; relevant contact and application details are needed to submit an internal application; and payment-related information is needed for paid products. Without these details, the corresponding service may not be available.

Please avoid uploading sensitive personal information that is not necessary for the recruitment purpose. If sensitive or specially protected information is needed for a specific process, we will use an applicable legal basis and additional safeguards.

3. How and why we use personal information

We use data to provide accounts and recruitment features, display relevant vacancies, process applications, honour profile visibility settings, operate employer tools, send requested messages, provide support, manage commercial products, prevent abuse and meet legal obligations.

Where UK or EU GDPR applies, the legal basis depends on the activity, as summarised below. Other applicable privacy laws may provide different or additional requirements.

ActivityTypical legal basis where GDPR applies
Creating accounts; saving jobs; posting vacancies; providing subscribed products; processing Job Sultan applicationsPerformance of a contract or steps requested before a contract.
Operating secure services, preventing fraud, supporting users, improving reliability and keeping appropriate audit recordsLegitimate interests in a secure and reliable service, and legal obligations where relevant.
Payment, tax, accounting and applicable compliance recordsContractual necessity and/or legal obligation.
Optional marketing and non-essential cookies or similar technologies where consent is requiredConsent, which can be withdrawn.
Candidate discoverability or Sponsored Candidate visibility selected by the candidateThe requested service and any additional consent or other basis required by applicable law and the specific use.

When relying on legitimate interests, we consider your interests and rights. Search ranking, filtering and candidate-directory matching may use automated rules. Job Sultan does not itself decide whether an employer hires you. If we introduce automated decisions that have legal or similarly significant effects, we will provide the additional information and safeguards required by applicable law.

4. Candidate profiles, CVs and visibility

Your wider Candidate Database discoverability and Sponsored Candidate visibility are separate choices. When you enable a relevant visibility feature, authorised employer users may discover information made available by that feature, subject to their access permissions and any applicable commercial entitlement. Sponsored Candidate previews may be shown before full access is permitted.

Depending on the applicable setting and employer authority, accessible information may include your professional preview, full profile, contact or employment details and current Primary CV. Do not enable visibility unless you want the relevant employers to be able to access that information.

Turning visibility off stops new discovery through the corresponding Job Sultan directory, but cannot recall information lawfully obtained or downloaded earlier by an employer, or erase application copies already submitted. Your live reusable CVs are stored privately and are made available through controlled application or authorised employer-access flows, not as a public file directory.

We do not provide employers with bulk downloadable candidate email lists as a standalone marketing product.

5. Job applications and third-party links

Applications made within Job Sultan: your submitted details and CV/application snapshots are made available to the employer or authorised recruitment team for the vacancy. They may retain and process application information for their own recruitment responsibilities and should provide any additional notice required by law.

External application links: some advertised roles direct you to an employer's or applicant-tracking provider's website. When you leave Job Sultan, the receiving website's own privacy notice and practices apply. A click on an external Apply button does not mean Job Sultan has received or completed your external application.

We may retain application snapshots and history after you delete a live profile or reusable CV, subject to applicable retention rules and legal rights. Section 10 explains this distinction.

6. Who receives personal information

We share relevant information only as needed for the purposes described here, including with:

  • Employers, recruiters and authorised organisation members who receive your application or have access to an appropriately visible candidate profile.
  • Technical providers supplying website hosting, API hosting, databases, private CV storage, authentication and email delivery.
  • Payment providers handling checkout, payment methods, invoices or subscriptions.
  • Analytics, advertising and media providers, including Google and Meta, where you choose optional tracking or interact with third-party content.
  • Professional advisers, regulators and public authorities when necessary and legally permitted or required.
  • A successor operator in a genuine reorganisation or transfer of the service, subject to applicable confidentiality and legal safeguards.

Providers currently used or integrated in the platform include Odoo (website), Render (backend hosting), Neon (database), Amazon Web Services (private CV object storage), Resend (transactional email), Stripe (payments) and Google (optional sign-in). Some services may process information in more than one country; their processing locations and data-transfer terms can vary by service and configuration.

We do not sell bulk candidate contact lists to advertisers. We may offer employer advertising or sponsored content without handing over raw candidate email lists.

7. Payments and Sponsored Candidate billing

Stripe processes payment information for Job Sultan purchases. Job Sultan receives the information needed to track orders, subscriptions, payments, refunds, entitlements, invoices and account support; the full payment card details are handled by the payment provider.

Some promotional or introductory products, including Sponsored Candidate where offered, may request a payment method before an eventual paid period. The product page and checkout explain the current offer, price, advance notice and cancellation arrangements. A zero-due-today offer does not mean that a future recurring charge can never occur; review the specific terms before signing up.

8. Cookies, local storage and embedded media

Our website uses essential cookies and similar browser storage for sign-in, security, preferences and site functionality. Some choices, such as selected pricing currency or temporary sign-in/job-alert state, may be stored in your browser. We also use Google Analytics, Meta Pixel and advertising/measurement technologies as configured for our website. Depending on your consent choices, these technologies may process device identifiers, IP address, page visits, interactions and referral information, and may involve third-party cookies or similar tracking.

Embedded media, including YouTube video thumbnails or players, may involve requests to third-party domains; playing a video can result in those services processing technical information under their own notices.

Our cookie-consent banner lets you choose whether to accept optional cookies and tracking. Where consent is required, we seek it before activating optional analytics and advertising technologies. You can use the preferences available through the banner, change your browser settings or contact us at contact@jobsultan.com about withdrawing consent. Necessary storage may be required for secure account functionality.

External services: Google and Meta may process information under their own privacy notices. Opening or playing an embedded YouTube video may disclose technical information to YouTube/Google. Links to third-party platforms are subject to their own privacy practices.

9. International processing and transfers

Our principal infrastructure is configured for EU-region hosting. This does not mean every service or recipient processes information only in the EU. We operate from the United Kingdom and serve Gulf-region users and employers. Service providers, international employers, support teams, authentication, payment, analytics and advertising services may process or access data in other countries, including outside the UK and European Economic Area.

Where a transfer is restricted by applicable data protection law, an appropriate legal transfer mechanism is required, such as an applicable adequacy arrangement, a recognised data-privacy framework or approved contractual safeguards, with supplementary measures where needed. Contact contact@jobsultan.com to ask about a particular transfer and the safeguards relevant to it.

10. How long we keep data and what account deletion does

There is no single retention period for all Job Sultan data. We assess records by their purpose, whether an account or application remains active, the need to provide recruitment and billing services, legal and tax obligations, possible claims, security needs and any valid deletion request. You may contact us about the retention applicable to a particular record. Some records can remain after account deletion, as explained below.

Record typeHow we determine retention
Active account, reusable CV and live profileRetained while needed to operate your account and requested features. Verified account deletion scrubs the live account and removes reusable CV metadata; private CV object deletion can require a retry. Copies in backups remain subject to backup lifecycle and security controls.
Submitted applications and submitted CV snapshotsRetained for recruitment and applicant-management history and where needed for queries, disputes, legal obligations or claims. Submitted CV and cover-letter snapshots may remain after deletion of a reusable CV or the account. The receiving employer may separately retain its copy under its own policy.
Purchases, invoices, subscription history and audit entriesRetained as required for accounting, taxation, contractual obligations, audit, refunds, disputes and other legal requirements. Account deletion does not automatically remove commercial history.
Authentication, operational and security logsRetained for incident investigation, service reliability, fraud and abuse prevention, and backup recovery, and reviewed against operational need and applicable legal requirements.
Alert/marketing preferences and unsubscribe recordsRetained while needed for a requested alert or communication; opt-out and suppression records may remain as needed to honour your preferences and demonstrate compliance.

Following verified account deletion, the current Job Sultan workflow deactivates and scrubs the account; removes active sessions, linked sign-in identities, saved jobs/searches, alerts, reusable CV metadata, private profile fields and organisation memberships; and disables candidate discoverability. Removal of private CV objects may require retry if storage is temporarily unavailable. Certain historic applications, submitted document snapshots, organisation/job history and commercial records are not automatically destroyed by account deletion. We review any applicable legal erasure request against those records individually.

11. Security

We use access controls, private document storage, session protections and operational safeguards designed to protect personal information. Access to candidate and employer data is governed by account roles, profile settings and service permissions. No internet service can guarantee absolute security. Please contact us if you believe your account or data has been compromised.

12. Your privacy rights

Depending on the law that applies to you and the data, you may be able to request access to your personal data, correction, deletion, restriction of use, portability or information about relevant processing. You may withdraw consent where we rely on it, without affecting earlier lawful use.

Your right to object: where we rely on legitimate interests, you may have the right to object to processing for reasons relating to your situation. You may object to direct marketing at any time.

We may need to verify your identity before acting on a request. Certain rights are subject to exemptions and records required for legal, contractual or regulatory reasons may need to be retained. Contact us at the privacy address in section 16. If you believe a privacy concern has not been resolved, you may complain to the relevant data protection authority; where the UK GDPR applies, this may include the UK Information Commissioner's Office (ICO).

13. Email, job alerts and marketing

We send account-verification, security, billing, application and other necessary service messages as appropriate. Requested job alerts and saved-search notifications are managed separately from optional marketing and newsletters. Creating an account does not by itself subscribe you to marketing.

Where available, use your account settings or the unsubscribe link in a marketing message to update preferences. Unsubscribing from marketing does not necessarily stop important account, security or transactional notices.

14. Children

Job Sultan's employment and recruitment services are not directed at children. If you believe a child has supplied personal information inappropriately, contact us so we can review and take appropriate action under applicable law.

15. Changes to this policy

We may update this policy when our services, providers or legal requirements change. The date at the top shows the most recent published version. For material changes, we will provide additional notice where required by law.

16. Questions about your privacy?

Contact contact@jobsultan.com or write to Outsorz LTD, Suite 331, 80A Ruskin Avenue, Welling, DA16 3QQ, United Kingdom.

Please describe the concern or right you wish to exercise. For your protection, do not send your password, verification code or complete payment card information by email.

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