Where Purpose Meets Regeneration—and Work Feels Like HealingRed Sea Global (RSG) is proud to partner with Jayasom, an international pioneer in integrative wellness, to launch a one-of-a-kind wellness retreat at Triple Bay in AMAALA. Opening in 2025, Jayasom Wellness Resort Amaala will set the global standard — offering curated wellness journeys for adults, families, and private residents, all grounded in Western science, ancient healing wisdom, and conscious living.This is more than a resort - it’s a movement. To inspire and curate wellness. A place where care is soulful, service is intentional, and where we empower guests, colleagues and communities with motivation to live healthier and more connected lives.Whether your craft is movement or mindfulness, beauty or biochemistry – if you're called to deliver healing with meaning and elegance—this is your moment.Be part of the resort redefining global wellness. Be part of Jayasom.JOB PURPOSE:- Assist the leadership team translate Jaysom’s Health & Wellness strategy into actionable programs and activities throughout the resort.- Carry out thorough individual medical consultations with guests to help determine their health condition and what treatment to be applied and pointing out causes of problems.- Perform aesthetic services such as Skin Facial Analysis, Niralanda consultations, non-invasive treatments, minor-invasive treatments and body contouring.- Develop and craft effective, personalised treatments for guests.- Use the right coaching methods, support and encouragement to ensure guests are motivated and committed to successfully and sustainably reach their health and wellness goals.- Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example by living and healthy and balanced lifestyle.GENERAL RESPONSIBILITIES:- Holds the legal responsibility of actions and services delivered in the Health and Wellness areas.- Maintain effective communication with all departments of the resort to ensure a smooth and outstanding service for all guests.- Develop and maintain effective relationships with colleagues, clients, corporate office.- Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun.- Have a complete understanding of own role, responsibilities and company expectations.- Adhere to the company’s policies and procedures, employee guidelines and service standards.- Educate resort employees on natural the health programs and treatments available at the resort.- Deliver and participate in meetings as required, facilitate seminars and training to internal and external guests.- Proactively participate in company people relations and community relations activities and programs available at the resort and encourage team members to participate.- Work towards exceeding company’s business targets.- Take a positive and resourceful approach to every project.- Carry out any other reasonable duties and responsibilities as assigned.KEY OPERATIONAL RESPONSIBILITIES- Connect with team and guests and develop professional relationships that foster trust, confidence, harmony, and loyalty.- Ensure the consultation room is always clean and net, with the necessary materials and equipment and ready to welcome guests at any time.- Carry out individual consultations with guests to intake information about their health and lifestyle, understand their goals and foresee potential challenges.- Sign-off intake forms post Nurse and Wellness consultation, ensure the data collected is complete including the guests’ history, current status, contraindications, therapies options, special recommendations and potential health concerns.- Describe treatment plans or medication to address the guests’ health condition. Determine the course of the treatment such as type of medication, duration of treatment and follow up visits.- Perform aesthetic services such as Skin Facial Analysis by using the information from machine and Niralanda consultation for body contouring treatments.- Perform medical services, in the absence of anti-aging doctor, medical and colonic hydrotherapy consultation.- Perform aesthetic treatment, including non-invasive treatments, minor-invasive treatments and body contouring treatments.- Conduct before and post stay (online) consultations with guests when required.- Evaluate and document clients’ progress through treatment plans.- Creatively inspire and motivate guests to take control of their health, good nutrition and individualised treatments and fitness programs by celebrating their successes.- Be available to answer questions, comments, and concerns from guests.- Remain impartial at all times and ensure the treatments and services fulfill and exceed the guests’ expectations.- Access highly confidential and private information. Protect and promote the guest’s confidentiality, privacy and dignity.- Educate guests on preventive skin diseases, identify risk factors, genetic causes, and environmental concerns.- On call and available to answer the nurses’ questions and provide expert guidance.- Use the appropriate techniques for effective assessment, planning, intervention and evaluation of the guests’ needs, and seek for support when needed, to ensure the service provided to guests is consistent and continuously exceeds their expectations.- Arrange necessary prescriptions.- Coordinate with the team in charge of therapy scheduling to ensure adjustments to therapies or schedule are appropriate and relevant- Have a good working knowledge of all Wellness services provided at the resort, including promotional items, visiting consultants, facilities and its capabilities.- Partake in the resort educational program through Group activities (workshops, lectures or else)- Be aware of current and future services offered by the resort and offer suggestions for improvement, expansion or creation of new services.- Keep updated with local and international dermatology trends through internet, magazines and other applicable media.- Assist the management team with development of programs or retreats.- Participate in PR events as required.- Carry out administrative duties such as completion of monthly reports, team training, etc.- When not booked with guests, is present at the wellness center or in restaurants to assist operations team with guests relations and care.- Proactively support and collaborate with the wellness and resort operations and help whenever needed.Disclaimer: The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.
Qualifications:- Degree in Medicine- License in Dermatology- First Aid & CPR- Suitable practitioner license for work in Saudi Arabia- Applicable practitioner malpractice and liability insurance- Fluent in English and Arabic is an advantageWork Experience:- Previous experience in a similar role, ideally in a health & wellness resort- Experience in assessing and evaluating guests’ overall health and develop individualized natural treatment programs tailored to their individual needs- Skin facial analysis, niralanda consultations, non-invasive treatments, minor-invasive treatments and body contouringKnowledge:- General Medicine- Dermatology- Diagnostics- Skin disorders and diseasesCompetencies:- Empowerment- Dependability and ownership- Communication- Teamwork and collaboration- Creativity and resourcefulness- Self-development- Guest serviceTechnical Skills:- Coaching and mentoring- Nutrition counselling- Diagnose- Strong customer service- Holistic thinking- Active listening and effective communication- Ability to motivate othersAttitude:- Empathetic- Trustworthy- Friendly and approachable- Caring and humane- Ethical- Flexible and adaptable- Compassion
